Who we are
Our website address is: https://www.lizcrainceramics.com.
What personal data we collect and why we collect it
Shop
We will collect your name, your shipping and billing address, email address and telephone number when you place an order, contact us directly by email or phone, or sign up for our mailing lists.
We use this data to process your order, including taking payments, and fulfilling the products you have purchased; send you the marketing communications that you have subscribed to provide you with help when you contact us directly.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you submit personal data through our the forms on our website, then such Personal Data may be used in the following ways:
- to contact you in connection with our website. Any personal data submitted through the Connect form is NOT saved on the website.
- to send you updates that you have registered for. Any personal data submitted through the Subscribe to Studio Journal form is NOT saved on the website. The information is used to register you on our MailChimp mailing lists.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Third Party Services
This website uses:
- Google Analytics to track user behavior and content consumption on the Site. To learn more about the privacy practices of Google Analytics, please review https://www.google.com/policies/technologies/product-privacy/
- MailChimp to deliver email newsletter solutions on the Site. To learn more about the privacy practices of MailChimp, please review https://mailchimp.com/legal/
- Stripe to process payments. To learn more about the privacy practices of Stripe, please review https://stripe.com/gb/privacy.
- an Instagram Feed plugin to display social media content on our website. As a result, our website makes requests to Instagram’s servers in order to get the data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their data privacy policy: https://help.instagram.com/519522125107875.
- a Facebook widget to allow you share our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as sharing our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update.
- a Pinterest Save widget to allow you to pin images to Pinterest from our webpages. These requests may track your IP address in accordance with their data privacy policy: https://policy.pinterest.com/en/privacy-policy.
Who we share your data with
No-one! We do not share or sell your data.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have placed an order on our website, personal data associated with the order(s) are retained indefinitely for legal, tax or regulatory purposes.
What rights you have over your data
If you have an account on this site, or have left comments, or have placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
liz@lizcrainceramics.com